Payment Information
Sole Source
Floatograph is a direct seller of its products. We have customers who are value added resellers, but no retailers or distributors.
Payment
50% Deposit is required at time of order, typically, balance 30 days.
US and Canadian bank-based credit cards, Visa & Mastercard accepted for a 2.8% Fee.
Government Purchase Order/Contract/Awards accepted.
Credit terms are available to US based customers with a clean purchase history with Floatograph.
Overseas shipments require 100% pre-payment via bank wire transfer in advance, no exceptions.
No Refunds or Returns – all Floatograph products are built order, to the customer’s specifications.
Remittance Address
Floatograph Mast & Trailer Solutions, LLC
10245 E Via Linda Suite 220
Scottsdale, AZ 85258
480-454-6382
info@floatograph.com
| CAGE Code | DUNS # | FEIN # |
|---|---|---|
| 3BXR7 | 782928048 | 26-4377052 |
| We are CCR registered and will invoice through WAWF if required. | A Veteran Owned Business. | Reps & Certs are on ORCA |
Shipping
Floatograph utilizes a freight broker to find the most cost-effective method of shipment to the customer from several approved trucking companies (Roadway, etc). You may opt to use your own freight account, however.
Warranty
Floatograph products carry a 1-year limited material and workmanship warranty. Email for an RMA # prior to shipping back to the factory (Indiana, 46928). Floatograph does not pay freight to or from. Removal of any label on our products voids its warranty.
Revised: March 1, 2023