Payment Information

Sole Source

Floatograph is a direct seller of its products. We have customers who are value added resellers, but no retailers or distributors.

Payment

50% Deposit is required at time of order, typically, balance 30 days.
US and Canadian bank-based credit cards, Visa & Mastercard accepted for a 2.8% Fee.
Government Purchase Order/Contract/Awards accepted.
Credit terms are available to US based customers with a clean purchase history with Floatograph.
Overseas shipments require 100% pre-payment via bank wire transfer in advance, no exceptions.
No Refunds or Returns – all Floatograph products are built order, to the customer’s specifications.

Remittance Address

Floatograph Mast & Trailer Solutions, LLC
10105 E. Via Linda, Suite 103-326
Scottsdale, AZ 85258
480-454-6382
info@floatograph.com

Wire Transfers

Floatograph Mast & Trailer Solutions, LLC
c/o Wells Fargo Bank, N.A. 8991 E. Mountain View Rd., Scottsdale, AZ 85258

Account # Routing # Swift Code
8466362004 121000248 121000248
CAGE Code DUNS # FEIN #
3BXR7 782928048 26-4377052
We are CCR registered and will invoice through WAWF if required. A Veteran Owned Business. Reps & Certs are on ORCA

Shipping

Floatograph utilizes a freight broker to find the most cost-effective method of shipment to the customer from several approved trucking companies (Roadway, etc). You may opt to use your own freight account, however.

Warranty

Floatograph products carry a 1-year limited material and workmanship warranty. Email for an RMA # prior to shipping back to the factory (Indiana, 46928). Floatograph does not pay freight to or from. Removal of any label on our products voids its warranty.

Revised: July 1, 2019